Consider This... about Shared Space

Centres are different?

Standard IT solutions expect one office, one enterprise – they do not expect to manage 20, 30, even 100 businesses.
Centers have been our main business for the past 8 years. In fact, Medusa has been developed by us specifically for business centers.  Indeed many of its features were suggested by center managers and owners – a process that is still ongoing.

Medusa puts Managers in Control

Medusa’s screens use the language of centers and everything is organized around your customers’ names.  So you could change services, report usage, or print out configuration information without knowledge of the technology..
Medusa can even alert you when something untoward happens.

Service Plans – Don’t leave revenue on the table

Because Medusa not only controls performance, but also monitors usage for each customer, it is easy to construct Internet Service Plans.
Service plans are like products, they offer customers a choice of usage and performance at a specific price per month. Customers buy the plan that suits their needs.
Changing a customer’s service plan is done easily through a few clicks on Medusa.
We have spreadsheets to help you analyze and optimize.


Cost reduction is easier than you think

Medusa delivers many reductions in your operating costs – often ones that you may not have considered.
Staff time is important. Because Medusa is highly automated you achieve in seconds what otherwise takes time and possibly causes delays.
Medusa enforces the correct service plan – so you don’t give away free what should be charged.
Medusa can also integrate low cost circuits so you can reduce your Internet cost yet still maintain service quality.