Group Operators

If you operate a number of centres then you will be concerned about standardisation, business processes and integrated infrastructures.

Medusa gives you an excellent model for standardisation, in particular:

• Medusa can integrate with billing or accounting platform giving you a sales-led approach to customer services.
• Medusa can create, facilitate or integrate with private networks across sites, allowing you to deploy high-performance low-cost national Ethernet services from major carriers. This includes MPLS, VPLS, point-multipoint, EFM and other standards.
• Staff can operate any centre and even operate remote centres as cover. You can enforce identical business processes at any location.
• Site employees are empowered to handle day-to-day activities, reducing the load on central operations.
• Your systems can be relocated, or operated as rental, should you manage 3rd party locations or short term contracts.
• We offer a customisation service if you have a special requirement.

Taken together, your Medusa investment will remain current and flexible, reducing staff overhead, operational hours, and eliminating accruals for replacement and depreciation.