Medusa Support Team

Medusa Hospitality

Medusa Hospitality is a development which is aimed at hotels, serviced accommodation, and conference and exhibition operators.

Medusa provides an instant infrastructure which creates a range of services for different groups of users. The operator defines the groups and thus controls the revenues. A choice of services can be provided, as well as private administration services used to manage the location. Externally, Medusa can work with credit card facilities, property management systems and ecommerce solutions.

Typical Environments

  • Hotels
  • Conference Locations
  • Exhibitions
  • Serviced Accomodation

Key Benefits

  • Complete drop-in solution
  • Multiple Revenue-generating services
  • Payment & membership schemes
  • Branding
  • Integration with portals, ecommerce booking sites and property management systems.

Main Features

  • Multiple operator-specified zones, eg: bedrooms & lobby, Business lounges, exhibition stands etc.
  • Two levels of service per user: Basic and Premium
  • Payment integration (Paypal as default)
  • Hotdesk timed secure user access
  • Membership scheme including self-registration
  • Signage, way-finding and access control integration
  • Full Medusa Technology Function Set - see the Technology Section for details
  • Converged Voice and Data option
  • Full Suite Management set of functions
  • Full Reporting & options for billing integration
  • Diagnostics, alerts, backup and resilience
  • Integrates Medusa WiFi to provide a seamless roaming environment of wired and wireless working.

More

For instance, in a bedroom you may have free access for general guests but with performance limited to web and email, while also offering a credit-card upgrade to Premium which allows video-streaming and other intensive applications.

Use the system to capture email addresses and other bio-data in return for access, and extend your marketing opprtunities.

Group operators will like our CLUB membership scehme whereby usernames are valid across multiple locations.

For for details on Medusa functions, see the Technology Section and download the specifications.