Privacy Notice

We are committed to safeguarding the privacy of our website visitors; this notice sets out how we will treat your personal information.

1. What information do we collect?

We may collect, store and use the following kinds of personal data:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);

(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services ;

(c) information that you provide to us for the purpose of registering with us, namely your name and email address;

(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;

(e) any other information that you choose to send to us.

(f) Cookies: Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.

2. Using your personal data

We will only ever send marketing email/content if you have ticked the consent box on our website allowing us to send such information to you. We may however contact you regarding service relating, IT, legal, or other legitimate contact reasons (except where overriden by you rights, freedoms or legitimate interests of individuals).

Personal data submitted on this website may be used for the purposes specified in this privacy notice or in relevant parts of the website.

We may use your personal information to:
(a) enable your use of the services available on the website;
(b) supply to you purchased services via the website;
(c) send statements and invoices to you, and collect payments from you;
(d) send you general (non-marketing) commercial communications;
(e) send you email notifications which you have specifically requested;
(f) send to you our newsletter and other marketing communications relating to our business;
(g) deal with enquiries and complaints made by or about you relating to the website;

3. Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy notice.
In addition, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

Except as provided in this privacy notice, we will not provide your information to third parties.

4. International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy notice.
Information which you provide may be transferred to countries (including the United States, which do not have data protection laws equivalent to those in force in the European Economic Areas (EEA). Any transfer will be made to a company who complies with GDPR legislation

5. Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

6. Amendments

We may update this privacy notice from time-to-time by posting a new version on our website. You should check this page always to ensure you are happy with any changes.

7. Your rights

You may instruct us to provide you with any personal information we hold about you.
You have the rights to request your data is removed from our servers.
You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

Email the Privacy Officer on gdpr@medusabusiness.com to request any amendments to your data held or contact being made or if you have any complaint to make. Place the text Privacy in the subject line. Do NOT use the contact form on this web site for privacy related communications.

8. Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

9. Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated. Please contact the privacy officer on gdpr@medusabusiness.com.

10. How to Make Contact

If you have any questions about this privacy notice or our treatment of your personal data, please write to us by email or by post as supplied. Explicit contact should be made to the privacy officer at gdpr@medusabusiness.com. Place the text Privacy in the subject line. Do NOT use the contact form on this web site for privacy related communications.

© Phoenix Broadband Limited, a Yardi Company, May 2018.